Typical trend of employing a team of personnel to transcribe has now been transformed into outsourcing to Voxtab, since this reduces cost considerably. A more efficient approach in controlling operating cost is provided by outsourcing transcription requirement to us. Setting up contracts for a specific term will reduce cost drastically meeting your requirement.
High Levels of Security
Transcriptionists are given access IDs to access clients’ files. Only authorized Transcriptionists and Quality Analysts can access client data. Access to the file is logged every time and is regularly audited. Attempt to access the file by even another Transcriptionist will trigger an alarm. Your data is stored on secure servers loaded with firewall and antivirus programs, thus ensuring complete safety of your data.
Advanced Process – 3-tiered Check Model
Our unique process three-tiered check model is followed which involves three checks on your file to achieve accuracy of over 99%; the reason why we have delighted clients who return to us for their entire transcription requirement.
The Transcriptionist transcribes the file with extensive reference and research for accuracy along with formatting as requested by the client.
Once transcribed, the file is reviewed by the same Transcriptionist for accuracy, blanks, phonetics, and formatting errors followed by speaker identification verification.
The reviewed file is checked extensively by a qualified Quality Analyst (QA) to ensure an error-free final document. The focus is on incomprehensible, phonetics, and typographical and subject-related error.
Dedicated Project Manager
Your project or assignment will be assigned to a dedicated project manager who will handle the whole project from confirmation through delivery and also any concerns post-delivery. You have them available to handle your project and queries throughout; hence he/she will serve as one point contact for all your concern.
Our Transcriptionists are based in the US, Canada, UK, Australia, and India; hence your transcription requirement can always be met round the clock. Each area has Transcriptionists with expertise in all major subject areas; hence the process is uninterrupted for our clients. Also, we customize our delivery time to the client’s requirement, and we could also do rush deliveries with no compromise in accuracy.